soccer Orders & FAQ

💬 Orders & FAQ

Everything about strategies, payments and your order.

How do I retrieve a lost order? ▼

If you provided your email at checkout, you can recover via email or Telegram:

📧 Recover via Email

Enter your email below and we'll resend your order link(s):

Links go to that address — check your spam folder if it doesn't arrive within a few minutes. Up to 4 orders per request.

⚙ Recover via Telegram

Message @Dollargraphsbot with the command below to get your links sent directly in chat (fastest option):

/recover you@example.com

Replace you@example.com with the email you used at checkout. Up to 4 orders at once. No spam folder to check — it lands directly in your Telegram.

⚙ Open @Dollargraphsbot

If you did not provide your email when placing your order, recovery is only possible if you still have your payment address (from your wallet history). Contact hello@dollargraphs.com with that address for assistance.

What is a strategy? ▼

A strategy is a betting system for one team (or league). It combines:

  • Team — which team or league to test
  • Bet Type — win (home & away), home win, away win, or draw
  • Year Range — which years of history to include
  • Odds Range — the lowest and highest odds to include for the bet type

Every strategy is backtested against real historical matches with real odds, so you can see its ROI, total profit and number of bets before you buy.

Where does the data come from? ▼

The database covers millions of real football matches worldwide from 2008 onwards, with real odds and final results across hundreds of leagues — from the top divisions to regional and youth competitions. Each strategy is tested on this full history, not just recent form.

What do ROI, profit and bets mean? ▼
  • ROI — return on investment as a percentage of the stake. E.g. 55.91% ROI on a $50 stake means an average of ~$27.95 profit per bet placed.
  • Profit — the total profit the strategy would have made across all qualifying matches.
  • Bets — the number of historical matches that qualify for the strategy (the sample size).
How do I pay? ▼

Two ways to pay:

  • Crypto — Bitcoin (BTC) on the mainnet, or USDT/USDC on Solana, Tron (TRC-20) or Ethereum (ERC-20). You pay from your own crypto wallet to the address we show you at checkout. USDT & USDC are faster than BTC — they confirm in seconds rather than minutes, so your order unlocks sooner.
  • Card — pay by credit or debit card with a minimum of $5 USD. The checkout page provides full instructions and the payment link. Faster than manual crypto transfers.
  1. Select Crypto or Card and click Get Payment Address
  2. Send the exact amount shown to that address (crypto) or complete the card payment at checkout (card)
  3. Save the address — it's your payment ID (it's also in your wallet's transaction history)
  4. Your order confirms automatically once payment is detected on the blockchain

New to crypto? Here's how to buy BTC or USDT on Kraken.

How do I buy BTC, USDT or USDC to pay? ▼

There are several trusted exchanges where you can buy crypto — Kraken, Binance, Coinbase, and Bybit are well-known options that work in many countries. All of them work the same way: buy the coin, then withdraw it to the payment address shown at checkout. Choose one that operates in your country.

Step 1 — Create your account

  1. Sign up with your email on your chosen exchange.
  2. Complete identity verification (ID + a quick selfie). Do this before you need to pay — it can take minutes to a few days.
  3. Turn on two-factor authentication (2FA) when prompted.

Step 2 — Deposit money

  1. Go to your exchange's deposit section and choose your currency (e.g. USD, EUR, GBP).
  2. Deposit via bank transfer (usually free) or card (small fee). Bank transfers can take 1–3 business days — deposit before you need to pay.

Step 3 — Buy BTC, USDT or USDC

  1. Click Buy (or Trade).
  2. Choose the coin you're paying with:
    • Bitcoin (BTC) — if your checkout shows a BTC payment address.
    • USDT or USDC — if your checkout shows a USDT or USDC payment address. In step 4 you'll pick the matching network.
  3. Enter the amount in your currency, review the total including fees, and place the order. You now own the coin inside your exchange account.

Step 4 — Send the coins to your payment address

The payment address shown on the checkout page is your order ID — "spending" your crypto simply means sending it to that address. There are two ways:

  1. Direct from your exchange (easiest): Most exchanges can send straight to your payment address.
    1. Go to your exchange's Withdraw (or Transfer) section and select the coin you bought.
    2. Choose the network — it must exactly match what your checkout page shows:
      • Bitcoin (BTC) → withdraw on the Bitcoin network.
      • USDT/USDC — Solana → withdraw on the Solana network.
      • USDT — Tron (TRC-20) → withdraw on the Tron (TRC-20) network.
      • USDT/USDC — Ethereum (ERC-20) → withdraw on the Ethereum (ERC-20) network.
      ⚠️ Picking the wrong network can permanently lose your funds. The address type must also match — a Solana address is a long base58 string starting with a letter or number; a Tron address starts with T; an Ethereum address starts with 0x; a Bitcoin address starts with 1, 3 or bc1.
    3. Paste your payment address from the checkout page. Double-check every character — crypto can't be reversed if mistyped.
    4. Enter the amount, review, and confirm. Your exchange charges a small withdrawal fee plus the network fee.
  2. Via your own wallet (optional):
    1. Withdraw from your exchange to your own wallet app (e.g. BlueWallet, Exodus, Trust Wallet) — wallet apps have a Receive button that shows an address for you to paste into your exchange.
    2. Then, in your wallet app, use the Send button, paste your Dollargraphs payment address, pick the same matching network, enter the amount, and confirm.

💡 Send a little extra. Network fees are deducted from what you send, so sending a small amount more than the shown amount guarantees the full amount arrives. The checkout confirms once the received balance covers your order — small overpayments are fine.

Step 5 — Done. Your order confirms automatically

  1. Keep the checkout page open — it watches the blockchain and confirms automatically once your payment arrives (usually minutes).
  2. Save the payment address. If your session ever times out, the address (plus your order link) is how you get back to your order.
How do I unlock my strategies after paying? ▼

Strategies unlock automatically once your payment confirms:

  • On Find Strategies, paste your payment address into the unlock bar to activate your queries.
  • On Buy Strategies, your order link (saved via copy, email or Telegram at checkout) opens your strategy pages.
How long is my order valid? ▼

Strategy orders are accessible for 30 days from the date of purchase. When you pay, save your order link (copy it, email it to yourself, or get it on Telegram) so you can always get back to it within that window.

Search orders (queries) never expire — your unlock link works anytime, so you can use your queries whenever you like.

What are the free strategies? ▼

On the Free Strategies page you'll find a rotating free pick — a strategy you can view and download at no cost. Free strategies can change at any time.

What if my payment doesn't confirm? ▼

Payment addresses expire after a limited time. If you sent payment but your order hasn't confirmed, email hello@dollargraphs.com with the payment address and your transaction hash, and we'll sort it out.

Still stuck? Email us and we'll help you out.

hello@dollargraphs.com